How Noisy Is Your EXT?

Just wondering if people running the EXT Storia V3 are, like me, being driven nuts by the clicking noise in the rebound circuit. The only way to get rid of it is to add full rebound damping. This video is with 2 clicks added and it’s the fairly obvious constant clicking noise. Does anyone else have a similar experience with this shock? It seriously detracts from the riding experience so much as to make the shock unrideable.

|
5/9/2021 8:16pm
Mine is completely silent... but it’s cuz I cant afford one
26
1
5/10/2021 1:00am
No clicking from mine, just the wooshy noises of its doing its grippy thing.
1
5/10/2021 3:16am
its a noisy shock, but wooshy , not clicky.. just check the plastic spacer under the bumper.. I glued mine to the bumper..
3
Suns_PSD
Posts
362
Joined
10/7/2015
Location
Austin, TX US
5/10/2021 10:06am
Don't notice on my Arma.
nskerb
Posts
342
Joined
3/3/2020
Location
Kelso, WA US
5/10/2021 11:11am
That is just the noise of the pole about to explode
12
5/10/2021 11:12am
No clicking, just the wooshing sound as others have mentioned. Get in contact with EXT (or whoever distributes them in NZ). I figure as a small, boutique brand, they would be keen to solve the problem for you.
1
5/10/2021 3:01pm
nskerb wrote:
That is just the noise of the pole about to explode
Hahaha definitely possible.
2
5/10/2021 3:19pm
Nic Cotton wrote:
No clicking, just the wooshing sound as others have mentioned. Get in contact with EXT (or whoever distributes them in NZ). I figure as a small...
No clicking, just the wooshing sound as others have mentioned. Get in contact with EXT (or whoever distributes them in NZ). I figure as a small, boutique brand, they would be keen to solve the problem for you.
Pay top dollar for a shock and it sounds like a busted pedal bearing. Annoyingly the shock has been service 3 times and it only started making the noise after the 2nd service. EXT’s response to that was “the noise is normal” and “I don’t know what was done during service”. Who the hell wants to ride equipment that sounds like that? Surely during product testing any rider would call that noise out as a no go before going to market.
4
Jrp
Posts
110
Joined
2/22/2019
Location
Derby , TAS AU
5/10/2021 9:44pm
Give it to Paul at Proflow he’s a top bloke and will sort it out for you.
AndehM
Posts
643
Joined
5/7/2018
Location
El Granada, CA US
Fantasy
5/14/2021 2:35pm
It's my understanding from talking to Suspension Syndicate that it's a little titanium check valve that separates the compression and rebound circuits. Some builds (specifically, the Nicolai/Geometron ones) don't include this. The guy I spoke to there has one of the Nicolai shocks, but he's going to rebuild it to add it to his personal shock, even though he knows it will click. Your EXT distributor should be able to better explain what the performance impact of having it vs. not.

It annoyed me a bit when I first got it, but I've since gotten used to it. Worth it for the performance IMO.
2
5/14/2021 3:25pm
Who have you been dealing with for service? I highly recommend bringing this up with the NZ distributor, or if you are North Island based I am an EXT service centre so can take a look at it too
2
taifi
Posts
27
Joined
8/26/2020
Location
RO
5/15/2021 10:44pm
same noise here, been speaking with the guys at EXT and they say it's the titanium ball that closes the rebound circuit and it's fine. i have a megatower and told that some frames by their construction ecos the that sound. been riding it since september and still works great
_Lan
Posts
40
Joined
12/23/2019
Location
AO
5/19/2021 6:01am
Don't notice a clicking noise, but it does make a sloshing sound. Rebound is way too slow on mine, I need a retune.
fr0sty
Posts
2
Joined
2/11/2018
Location
SE
7/15/2021 9:30am Edited Date/Time 7/15/2021 9:31am
I have this noise on my ext, but it is almost gone with a heavier spring and a bit more rebound damping... Seems to be "normal" from what I've seen online.
7/16/2021 7:55am
From experience, this issue can occur if you have too much preload due to overcoming the negative spring. I would recommend backing off the preload until spring is just barely engaged when the rear wheel is off the ground. Note, if you are running a lot of preload, it might mean you need a stiffer spring..
8/28/2021 3:58pm
I just found this thread. I have two ext arma shocks, one on dh bike and one on my nomad.

Both of them had the clicking sound when new. I'm in the UK and emailed Chris Porter about it. This was his response in email:

"It's nothing to worry about! It's the compression check valve in the main piston! If it is really annoying it can be gotten rid of! It would be part of a £40 revalve…
But you shouldn't notice it whilst riding! give it a go!"

I had it sorted when I next had them serviced. No difference in performance. Ext shocks are quite noisey compared to other brands. I often hear the wooshing sound even with a full facer on at speed but I kinda like the woosh sound and dont find it distracting.
8/29/2021 1:06am
Just wondering if people running the EXT Storia V3 are, like me, being driven nuts by the clicking noise in the rebound circuit. The only way...
Just wondering if people running the EXT Storia V3 are, like me, being driven nuts by the clicking noise in the rebound circuit. The only way to get rid of it is to add full rebound damping. This video is with 2 clicks added and it’s the fairly obvious constant clicking noise. Does anyone else have a similar experience with this shock? It seriously detracts from the riding experience so much as to make the shock unrideable.

i just got one of these but covid has halted the build process for now so who knows when i will get to ride it, but yeah that seems annoying AF
8/29/2021 5:20am
Just wondering if people running the EXT Storia V3 are, like me, being driven nuts by the clicking noise in the rebound circuit. The only way...
Just wondering if people running the EXT Storia V3 are, like me, being driven nuts by the clicking noise in the rebound circuit. The only way to get rid of it is to add full rebound damping. This video is with 2 clicks added and it’s the fairly obvious constant clicking noise. Does anyone else have a similar experience with this shock? It seriously detracts from the riding experience so much as to make the shock unrideable.

You should change the tilte to; "Who cares how much noise the shock makes, it kicks ass!" :0

I love my noisy shock, best coil I've ever had.

1
highndry
Posts
3
Joined
11/24/2021
Location
Downieville, CA US
11/29/2021 2:27pm
Agree that it is noisy but I knew that before getting it. The tech that is in this trickles down from much bigger and more serious racing machines where the sound doesn't obviously matter. EXT is actually designed to make the oil movement more turbulent. I bet the normal big shock brands work to make theirs quiet at the cost of performance just so there is never any of these threads or bad reviews.

For me the superior performance is far above anything else.

The clack and whoosh bothers me way less than the "carbon echo" typical in frames... or the tiny seat twist we have to endure in dropper posts... or the thinner diameter in rubber grips we trade for lock-on ease. Smile
4
10/11/2022 8:26am Edited Date/Time 10/11/2022 8:27am
I know I’m a little late to this thread but my EXT Storia Lok 3 has been making some CRAZY noises. Mine has the annoying click but it also has a weird grinding sound when the shock is rebounding back up as well as a horrible bottoming out sound. Here’s a video of what it sounds like.

https://m.youtube.com/watch?v=4kcwbJv0rtE

I sent it back to Ext and they said nothing is wrong. I’m seriously concerned.
1
highndry
Posts
3
Joined
11/24/2021
Location
Downieville, CA US
10/11/2022 9:40am
I know I’m a little late to this thread but my EXT Storia Lok 3 has been making some CRAZY noises. Mine has the annoying click...
I know I’m a little late to this thread but my EXT Storia Lok 3 has been making some CRAZY noises. Mine has the annoying click but it also has a weird grinding sound when the shock is rebounding back up as well as a horrible bottoming out sound. Here’s a video of what it sounds like.

https://m.youtube.com/watch?v=4kcwbJv0rtE

I sent it back to Ext and they said nothing is wrong. I’m seriously concerned.
If it were me, I would remove the shock and mount in a vise and begin to isolate variables since that it how it was tested by EXT (sans the bike). They really know suspension tech and that means quality testing. Does the shock click without the spring? Does the rebound sound happen at all rebound settings? Are both end of the spring ground perfectly flat? Is the collar wearing? Is the spring a bit oversized for the collar?

Additionally my school of thought is that on any given course, I only want to bottom out once maybe twice just to make sure I am using almost all (95%) of my suspension. Any more than that and I need to stiffen the spring rate up or slow down the movement. Even with the hydraulic bottom out feature, it is only an added amount of progression, not a place to be hitting all the time.

I would also check that there is no play in the bearings/pivots/spacers on the frame as play over time becomes more play and that introduces more flex and other deflections especially coming out of full endstroke. A rear end that is allowed to flex too much really stresses a shock over time.
Big Bird
Posts
2292
Joined
2/1/2011
Location
Oceano, CA US
10/11/2022 10:19am
I know I’m a little late to this thread but my EXT Storia Lok 3 has been making some CRAZY noises. Mine has the annoying click...
I know I’m a little late to this thread but my EXT Storia Lok 3 has been making some CRAZY noises. Mine has the annoying click but it also has a weird grinding sound when the shock is rebounding back up as well as a horrible bottoming out sound. Here’s a video of what it sounds like.

https://m.youtube.com/watch?v=4kcwbJv0rtE

I sent it back to Ext and they said nothing is wrong. I’m seriously concerned.
I don't have an EXT, but that bottom out sound sure sounds like your rear tire hitting your seat.
10/11/2022 11:01am Edited Date/Time 10/11/2022 3:05pm
I know I’m a little late to this thread but my EXT Storia Lok 3 has been making some CRAZY noises. Mine has the annoying click...
I know I’m a little late to this thread but my EXT Storia Lok 3 has been making some CRAZY noises. Mine has the annoying click but it also has a weird grinding sound when the shock is rebounding back up as well as a horrible bottoming out sound. Here’s a video of what it sounds like.

https://m.youtube.com/watch?v=4kcwbJv0rtE

I sent it back to Ext and they said nothing is wrong. I’m seriously concerned.
Been riding a a Storia for over a year now. The "light compression" noise is normal - there's a ball in a valve or something like that that causes that noise. I only ever hear it while climbing. The big bottom out is the rear tire buzzing your seat, seat tube or flexing into your frame.

The noise that's harder to track down is the bigger compression noise. Maybe a seized frame bearing? I'd try cycling the frame through its suspension with the shock removed and then potentially with shock installed without the spring on it to see if you can isolate the noise. Looks like this is on an IBIS with a clevis mount. Something going on there?
10/11/2022 11:25am
Thanks for the replies. Frame is an Ibis Ripmo and everything with the frame is good. I currently have the fox x2 installed and there are no weird noises. I see now from everyone else that the clicking noise is normal, although annoying. The rubbing sound was actually the tire rubbing against the frame's seat tube. I'm embarrassed to admit that I never noticed the rub marks on the frame. Although I never rubbed with the fox X2 shock. I will try a stronger spring to correct the rub.

The only noise I know nothing about is the bigger compression noise. I did see a video on another thread of someone with a similar noise. He claimed to have fixed it by tightening the preload. I will have to try this when I get the shock back from EXT.
mossboss
Posts
18
Joined
2/24/2018
Location
Flagstaff, AZ US
10/11/2022 12:45pm
Thanks for the replies. Frame is an Ibis Ripmo and everything with the frame is good. I currently have the fox x2 installed and there are...
Thanks for the replies. Frame is an Ibis Ripmo and everything with the frame is good. I currently have the fox x2 installed and there are no weird noises. I see now from everyone else that the clicking noise is normal, although annoying. The rubbing sound was actually the tire rubbing against the frame's seat tube. I'm embarrassed to admit that I never noticed the rub marks on the frame. Although I never rubbed with the fox X2 shock. I will try a stronger spring to correct the rub.

The only noise I know nothing about is the bigger compression noise. I did see a video on another thread of someone with a similar noise. He claimed to have fixed it by tightening the preload. I will have to try this when I get the shock back from EXT.
I've found that if the preload is insufficient the spring will brush up against the "rub guard" and make a noise that resembles what you are experiencing on compression (not the tire rub). I would describe it as kind of harmonic. It rubs even more under wet and muddy conditions. EXT told me that the rub guard protects the main sealhead.

If you don't do anything, the spring will grind the plastic of guard down, and it just sort of makes its own clearance, fixes itself. But try incrementally increasing preload a quarter turn at a time if you'd rather not wait.
Jrp
Posts
110
Joined
2/22/2019
Location
Derby , TAS AU
10/12/2022 12:01pm
Thanks for the replies. Frame is an Ibis Ripmo and everything with the frame is good. I currently have the fox x2 installed and there are...
Thanks for the replies. Frame is an Ibis Ripmo and everything with the frame is good. I currently have the fox x2 installed and there are no weird noises. I see now from everyone else that the clicking noise is normal, although annoying. The rubbing sound was actually the tire rubbing against the frame's seat tube. I'm embarrassed to admit that I never noticed the rub marks on the frame. Although I never rubbed with the fox X2 shock. I will try a stronger spring to correct the rub.

The only noise I know nothing about is the bigger compression noise. I did see a video on another thread of someone with a similar noise. He claimed to have fixed it by tightening the preload. I will have to try this when I get the shock back from EXT.
mossboss wrote:
I've found that if the preload is insufficient the spring will brush up against the "rub guard" and make a noise that resembles what you are...
I've found that if the preload is insufficient the spring will brush up against the "rub guard" and make a noise that resembles what you are experiencing on compression (not the tire rub). I would describe it as kind of harmonic. It rubs even more under wet and muddy conditions. EXT told me that the rub guard protects the main sealhead.

If you don't do anything, the spring will grind the plastic of guard down, and it just sort of makes its own clearance, fixes itself. But try incrementally increasing preload a quarter turn at a time if you'd rather not wait.
This seems like such a weird solution given how expensive the suspension is. You would think they would solve something so simple for the cost people are paying.

My mate had the same coil and it made the same loud noises and had was so dead / overdamped so he asked for them to take a look and the ext guys out here where so stubborn about accepting something was wrong or offering to help in any way. He sold it and got his old airshock back with a custom tune and is happy now
1
2
mossboss
Posts
18
Joined
2/24/2018
Location
Flagstaff, AZ US
10/12/2022 8:00pm
I mean, the official solution is to set the preload correctly, which is step 1 in the manual of every coil shock. I just point out that you’re probably fine if you choose negligence instead.
2
noahtjensen
Posts
1
Joined
10/6/2023
Location
boise, ID US
10/6/2023 8:36am

Late reply! I came here from a google search on EXT noises. Interestingly I'm having the exact same issues, even more I'm also on a POLE. The new Vikkela 190mm, not sure which one you're on but there's no denying you're on a POLE. I was actually pretty stoked about how quiet the bike was, but that was with the stock RockShox Super deluxe ultimate. Just got my new EXT storia for it and immediately noticed the clicking. I've also got a Geometron G1 with nearly the same shock (the G1 uses a modified version of the Storia) and zero click. It has all the standard noises but this noise is a very specific click at the start of compression. I've played a bunch with this and found that I will get the click only when the shock starts a compression movement. Without the spring installed I can compress the shock slowly and it will click when the compression starts but not at all if I speed up the compression slightly. The moment I reach zero shaft speed it sounds like the check valve others referenced is reseting and then the moment I compress again it clicks. Verified all of this off the bike an compared to the Storia from my geometron which does not have the compression click at all. I think that the POLE has a lot to do with amplifying the noise because I see there are many people experiencing this noise but they say they don't notice at all while riding. I'm going to contact EXT-usa next week to see if they have some suggestions. 

 

1
Dave_Camp
Posts
460
Joined
8/25/2009
Location
CO US
10/6/2023 9:02am

I know from experience certain frames will amplify shock noises.  No experience with pole bikes or ext shocks though…


 

Glad your rock shox was quiet.

1

Post a reply to: How Noisy Is Your EXT?

The Latest