MTB Tech Rumors and Innovation

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WhoTookIt
Posts
8
Joined
4/19/2023
Location
Madison, WI US
4/19/2023 6:25pm

5Dev1.jpg?VersionId=gX4gj 3hYVQcqUsOaTzdY941BIefUfs

To me the CS rep noting that there's an issue with that crank (and jumping right past failure mode/use case investigation)
indicates more of a known model/batch problem than a one-off.

6
chriskief
Posts
720
Joined
4/15/2017
Location
New York, NY US
4/19/2023 6:39pm
MrSafeT wrote:

5Dev is wishing someone (anyone) would talk about the Fox Float X2 right now.

I've had nothing but great experiences dealing with Fox / Race Face for warranty issues or service. The X2 may have been problematic (great shock otherwise), but they've kept me as a loyal customer because of their customer service.

5
2
4/19/2023 6:42pm
WhoTookIt wrote:
To me the CS rep noting that there's an issue with that crank (and jumping right past failure mode/use case investigation) indicates more of a known...

5Dev1.jpg?VersionId=gX4gj 3hYVQcqUsOaTzdY941BIefUfs

To me the CS rep noting that there's an issue with that crank (and jumping right past failure mode/use case investigation)
indicates more of a known model/batch problem than a one-off.

That particular crank can mean the Crank that failed rather than the entire line of cranks. 

Definitely sucks for the rider but shit happens.    What more than a refund does he expect?

 

6
2
TannerVal
Posts
128
Joined
2/6/2016
Location
Hampton, NH US
4/19/2023 6:47pm
WhoTookIt wrote:
To me the CS rep noting that there's an issue with that crank (and jumping right past failure mode/use case investigation) indicates more of a known...

5Dev1.jpg?VersionId=gX4gj 3hYVQcqUsOaTzdY941BIefUfs

To me the CS rep noting that there's an issue with that crank (and jumping right past failure mode/use case investigation)
indicates more of a known model/batch problem than a one-off.

That particular crank can mean the Crank that failed rather than the entire line of cranks.  Definitely sucks for the rider but shit happens.    What more...

That particular crank can mean the Crank that failed rather than the entire line of cranks. 

Definitely sucks for the rider but shit happens.    What more than a refund does he expect?

 

Attention, it would seem 

22
MrSafeT
Posts
6
Joined
6/11/2018
Location
Galloway, OH US
4/19/2023 7:04pm
MrSafeT wrote:

5Dev is wishing someone (anyone) would talk about the Fox Float X2 right now.

chriskief wrote:
I've had nothing but great experiences dealing with Fox / Race Face for warranty issues or service. The X2 may have been problematic (great shock otherwise)...

I've had nothing but great experiences dealing with Fox / Race Face for warranty issues or service. The X2 may have been problematic (great shock otherwise), but they've kept me as a loyal customer because of their customer service.

For sure, same here!

It was a lighthearted way of showing that lots of manufacturers release and continue to sell parts with “known design issues”. It’s always a judgement call.

Given enough cycles, any part will break somewhere, that’s the reality of design. There’s some pretty nasty X2 failures out there, but Fox continued to sell lots of them because overall it’s a serviceable product and they are willing to stand behind some bad batches. Every part on a bike can let you down in a dangerous way given the right circumstances. 5Dev is a young company that probably has a lot to learn about customer experience, but I don’t think they stepped outside of a “standard of care” for this issue. It’s too bad that this guy had this experience though. 

2
AgrAde
Posts
196
Joined
5/21/2015
Location
AL US
4/19/2023 9:18pm

The guy was a wanker for sure but wow it's not hard to take a step back and simply refuse to engage with a guy like that. Just provide him warranty service, no more no less... Rather than being a twit about it and then rescinding the offer.

 

Using an open truss design like that for a crank is ridiculously stupid anyway. It's objectively bad engineering, the section is unable to deal with torsion efficiently and the stress concentrations will be hell for fatigue. I'm guessing they saw some cool-looking "generative design" products (which is a very bad place to start) and then designed something that looked similar that was easier to machine. 25 minutes worth of setting up a basic FEA study should have given them cause to second guess what they were doing, and a couple hours doing a comparative study to tubular designs should have been a nail in the coffin.

8
4/19/2023 9:27pm

Unless someone has evidence of more 5Dev cranks snapping, I'm going to assume the line "that particular crank had an issue" is refering to that SPECIFIC crank which snapped, not the batch, and he is acknowledging that it failed catestrophically. 

I don't see any evidence of 5Dev doing anything wrong. A product failed, they offered a warranty or refund, the guy was a dick, end of story.

How many products have you guys had fail and need warranty? I've had 2 forks, 1 shock, 1 rear hub, 1 brand new chain, 1 handlebar. So what, sometimes shit breaks

6
1
Uncle Cliffy
Posts
367
Joined
3/11/2010
Location
Medford, OR US
4/19/2023 11:36pm

When idiots collide on social media. That initial phone call must’ve been priceless.

I just want to see that picture of the broken eeWings…

16
gbcoke
Posts
102
Joined
1/6/2016
Location
US
4/19/2023 11:43pm

Have seen 2 arms with cracks and 1 arm that broke during a ride with the rider luckily not hurt too bad.

While 5dev offered replacement or refund fast, there is clearly something wrong with the design of the arm and since its a breakage that could cause a serious injury I would expect 5dev to recall the product and replace with the new version or refund categorically.

 

3
MrSafeT
Posts
6
Joined
6/11/2018
Location
Galloway, OH US
4/20/2023 3:11am
AgrAde wrote:
The guy was a wanker for sure but wow it's not hard to take a step back and simply refuse to engage with a guy like...

The guy was a wanker for sure but wow it's not hard to take a step back and simply refuse to engage with a guy like that. Just provide him warranty service, no more no less... Rather than being a twit about it and then rescinding the offer.

 

Using an open truss design like that for a crank is ridiculously stupid anyway. It's objectively bad engineering, the section is unable to deal with torsion efficiently and the stress concentrations will be hell for fatigue. I'm guessing they saw some cool-looking "generative design" products (which is a very bad place to start) and then designed something that looked similar that was easier to machine. 25 minutes worth of setting up a basic FEA study should have given them cause to second guess what they were doing, and a couple hours doing a comparative study to tubular designs should have been a nail in the coffin.

I can’t imagine anyone would actually sell the volume of cranks that these guys are trying to sell in a country as litigious as the USA without going through a lengthy design and testing process. You guys think you’re tough on people’s ideas? Between insurance carriers and lawyers these guys wouldn’t have have survived this long without doing some basic FEA… and then more testing than I can imagine. It’s not worth continuing to guess at what we think the problem is. I come here for some good tech rumors…

4
1
4/20/2023 3:44am

tyee

 New Propain Tyee 

8
1
4/20/2023 4:03am

cables thru headset meh

34
kcy4130
Posts
319
Joined
7/14/2021
Location
MT US
4/20/2023 4:54am

From 5 dev's website: "5DEV is a division of 5th Axis, a world leader in manufacturing complex components for the aerospace and medical industries." They machine aero and med parts that are designed by others. They're a high end machine shop, they also design and make an extensive line of workpiece holders. 5th Axis grew very quickly, that doesn't happen unless they're smart and talented. But industrial or manufacturing engineering expertise isn't the same as mechanical design expertise, though of course there's some overlap. And anytime you branch out into a new field there will be a learning curve. The design concept doesn't strike me as the most efficient strength/weight wise, but not inherently flawed or dangerous. It's not shaped that way because it's the most sensible way to make a crank arm, it's made that way to look cool and thus sell. 

3
4/20/2023 5:07am
loic.penel wrote:
 New Propain Tyee 

tyee

 New Propain Tyee 

What’s new about it? 

hardbash
Posts
62
Joined
7/14/2021
Location
DE
4/20/2023 5:13am Edited Date/Time 4/20/2023 5:34am
loic.penel wrote:
 New Propain Tyee 

tyee

 New Propain Tyee 

Haha headset cable routing, another bunch of wankers at propain!

Edit: At least the Aluminium model can be had with normal cable routing

9
Primoz
Posts
4519
Joined
8/1/2009
Location
SI
4/20/2023 5:31am Edited Date/Time 4/20/2023 5:40am
AgrAde wrote:
The guy was a wanker for sure but wow it's not hard to take a step back and simply refuse to engage with a guy like...

The guy was a wanker for sure but wow it's not hard to take a step back and simply refuse to engage with a guy like that. Just provide him warranty service, no more no less... Rather than being a twit about it and then rescinding the offer.

 

Using an open truss design like that for a crank is ridiculously stupid anyway. It's objectively bad engineering, the section is unable to deal with torsion efficiently and the stress concentrations will be hell for fatigue. I'm guessing they saw some cool-looking "generative design" products (which is a very bad place to start) and then designed something that looked similar that was easier to machine. 25 minutes worth of setting up a basic FEA study should have given them cause to second guess what they were doing, and a couple hours doing a comparative study to tubular designs should have been a nail in the coffin.

MrSafeT wrote:
I can’t imagine anyone would actually sell the volume of cranks that these guys are trying to sell in a country as litigious as the USA...

I can’t imagine anyone would actually sell the volume of cranks that these guys are trying to sell in a country as litigious as the USA without going through a lengthy design and testing process. You guys think you’re tough on people’s ideas? Between insurance carriers and lawyers these guys wouldn’t have have survived this long without doing some basic FEA… and then more testing than I can imagine. It’s not worth continuing to guess at what we think the problem is. I come here for some good tech rumors…

How much experience do you have with testing mass produced products that go on the market? I'm afraid you're vastly overestimating the amount of testing being done on products sold to consumers...

BTW, the Tyee in aluminium has internal routing holes on the frame, so can be routed NOT through the headset. The Al is thus cheaper AND better.

2
1
chriskief
Posts
720
Joined
4/15/2017
Location
New York, NY US
4/20/2023 5:41am
hardbash wrote:

Haha headset cable routing, another bunch of wankers at propain!

Edit: At least the Aluminium model can be had with normal cable routing

But this looks so easy to work on!

Screenshot 2023-04-20 at 8.38.47 AM

 

26
Primoz
Posts
4519
Joined
8/1/2009
Location
SI
4/20/2023 6:12am

1
4/20/2023 6:13am Edited Date/Time 4/20/2023 6:14am
loic.penel wrote:
 New Propain Tyee 

tyee

 New Propain Tyee 

What’s new about it? 

loic.penel wrote:

Flip Chip, Integrated cable routing, rear brake integration, ... https://www.propain-bikes.com/en/bikes/enduro/tyee-cf/?_gl=1*oanolm*_up…

Nothing interesting then, more of a facelift. Still using a 55mm stroke shock for 160mm of travel while almost all of the competitors use AT LEAST 60mm of stroke, with most actually using 65mm. Not good for the leverage ratio with this 55mm stroke... Otherwise, it’s even prettier than before. 

3
1
dolface
Posts
1656
Joined
10/26/2015
Location
CA US
4/20/2023 7:00am

Steel Frameworks frame (and in the comments he says he's designed an enduro version)

 

 

18
29
Posts
229
Joined
3/9/2020
Location
AT
4/20/2023 7:03am Edited Date/Time 4/20/2023 7:08am
dolface wrote:

Steel Frameworks frame (and in the comments he says he's designed an enduro version)

 

 

a welcome sight for tired eyes amidst all that internal cable routing bullshit, looks so clean and I’m usually not a fan of skinny steel pipes 

9
Primoz
Posts
4519
Joined
8/1/2009
Location
SI
4/20/2023 7:29am

What’s new about it? 

loic.penel wrote:

Flip Chip, Integrated cable routing, rear brake integration, ... https://www.propain-bikes.com/en/bikes/enduro/tyee-cf/?_gl=1*oanolm*_up…

Nothing interesting then, more of a facelift. Still using a 55mm stroke shock for 160mm of travel while almost all of the competitors use AT LEAST...

Nothing interesting then, more of a facelift. Still using a 55mm stroke shock for 160mm of travel while almost all of the competitors use AT LEAST 60mm of stroke, with most actually using 65mm. Not good for the leverage ratio with this 55mm stroke... Otherwise, it’s even prettier than before. 

It's not the stroke that's the issue, it's the ETE. A 57,5 mm stroke shock has an ETE of 230 mm. A 55 mm shock has an ETE of 210 mm.

XLs and Ls could probably be massaged to work with a 230 mm ETE shock, but what about smaller sizes? There is the option of a trunnion mount, but packaging isn't simple with that one either considering it's mounted to the link on both sides. It would make for a chunky link.

HexonJuan
Posts
375
Joined
6/10/2015
Location
WI US
4/20/2023 8:49am

When idiots collide on social media. That initial phone call must’ve been priceless.

I just want to see that picture of the broken eeWings…

Ditto, on the ee's.

I worked warranty/tech support for 10 years between 2 companies and have had chats with folx like Cam, but never, never did I ever think of trying to one up someone who lead off a convo by showing their sphincter. I also came up in the bike biz at the time of Kooka and Carumba so learned pretty early that perhaps billet ain't a good material choice for crank arms. 

1
4/20/2023 9:25am

Screenshot 2023-04-20 092115

 Has this been talked about before? New air shock from Xfusion on Adolf Silva's yeti.

12
4/20/2023 10:13am

Looks like vital put up a post about an inverted fork from Push. Maybe a woopsy on the ol' embargo? Looks great though.IMG 1672

 

12
matmattmatthew
Posts
357
Joined
6/14/2014
Location
Fresh Prince of Bel Air, MD US
4/20/2023 10:17am
Looks like vital put up a post about an inverted fork from Push. Maybe a woopsy on the ol' embargo? Looks great though.  

Looks like vital put up a post about an inverted fork from Push. Maybe a woopsy on the ol' embargo? Looks great though.IMG 1672

 

I don't even want to know how much a fork from push would cost, but boy would I like to try it. 

8
4/20/2023 10:23am
Looks like vital put up a post about an inverted fork from Push. Maybe a woopsy on the ol' embargo? Looks great though.  

Looks like vital put up a post about an inverted fork from Push. Maybe a woopsy on the ol' embargo? Looks great though.IMG 1672

 

I don't even want to know how much a fork from push would cost, but boy would I like to try it. 

Should we start guessing? I am going $1499...

1
1
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