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I built up an Ibis HD4 frame years ago and had issues with a lower pivot creaking. After reassembling and torqueing to spec, the issue persisted so I dropped in to their factory with no notice/appointment to see if they had some advice. The guy at the front desk called someone on the phone, and a dude came down from his office to see what the issue was. He told me that he had engineered the frame and acknowledged that the torque spec had proven to be too low. He put my bike in the stand and replaced the (titanium)...

Owning my own business made me accutely aware of shifting my loyalties away from corporations whenever possible. My brand loyalty used to lie firmly w/ Turner Bikes b/c no one has ever treated customers better than DT. Have ALWAYS supported Hayes when possible. They went out of their way for decades to support me & us. Specialized, even though former friends, shops, even employees/acquantances were part of the brand always leaves me feeling "empty". Never had an emotional connection to the company or the brand. Oddly enough, I ride a 2022 Kona Process 153 27.5 full time. I'm short &...

Half assed answer: It depends. I am a fan of what Manitou has been putting out the last decade or so and will default to at least their forks on a new build (frame up or complete). Same for Shimano mechanical drivetrains. Other components I am not as brand loyal. If it fits and works as intended I may buy again, but I may not depending on lower price but similar properties from other makers. I still feel the best warranty is the one you never have to use, but it's nice for a co to have your back should...

I had a Shred Dogg and a Gnarvana. A bunch of those parts went to the Transition. I'm happy with my Transition so far, but I just built it up earlier this year. No issues yet. I've been on my Ibis Ripmo for soon-to-be 6 years. I've had no issues that weren't dealt with very quickly by warranty and I've enjoyed the bike immensely. I have no reservations about them at all and would have gotten an HD6 except I wanted two distinct feeling bikes. Before I got my Ripmo(gift from my wife, btw), I had a neighbor who bought...

I feel powerless to resist!

I would’ve let it slide but the beeps themselves were super loud. I had a Falling Down moment and ripped my headphones off, threw them down and screamed to the sky. You can’t do that to me.

I've been riding so long(34 years) that some things I just buy without really thinking about it. They've proven themselves in the past and I like parts that hold up. I avoid anything from SRAM or their sub-brands due to their past, even though I'm sure they have some fine parts now. I just don't trust them due to my impression of their corporate mentality and I can get good parts elsewhere. I try frames when the time comes for a new bike and if I like how the bike works I get a frame and build it up...so no...

I usually get sold on a brand due to their customer care. Cannondale screwed me over and made a handful of empty promises to me as a 12 year old, I’m now 36, and have made sure to go out of my way to never buy a single Cannondale related product, and steer everyone I had the chance to, away from a Cannondale product. On the flip side, I needed a bike in a hurry earlier this year and bought a used Banshee. I emailed their generic email address asking about shock tunes as the stock shock was blown. Within...

Supporting local brands is another level of loyalty IMO. Your friends and neighbors might be employed by them For me in the southeast area that's cane creek and industry 9

If you want to drive yourself crazy on rumors, listen to the latest Making Up the Numbers podcast where they talk for a minute or two about rumors but bleep out all the rider names and team names. Cruel stuff. 🤣

Everyone needs to learn how to ride on a hardtail. Should have to pass a test to buy a squishy bike.

Pretty much all of those. I had 3 Evil's in a row and I absolutely loved how they rode, when they switched to Superboost I ended up getting a Transition. I have several mountain bikes that are all 148, and I've had several times where I've borrowed a wheel or wheelset from one to put on another. In addition, multiple companies are making DH frames with 148 spacing so the whole argument of "Superboost allows for stiffer wheels" seems overblown.