Vital MTB Site Updates - Feedback, Support

1/27/2026 5:27pm

If I close the tab, every time I open the site, the captcha appears. I’m on whatever the stock web browser is for Apple. Same one I’ve used forever. 

Teknik
Posts
35
Joined
7/27/2021
Location
FI
1/28/2026 6:22am

Why the postal code and city are mandatory fields in personal information? What is the purpose of collecting such information?

sethimus
Posts
889
Joined
9/20/2014
Location
CH
1/28/2026 12:55pm
VitalBrad wrote:
Sorry about this. Are you getting captchas with every page load? Every session? Help us understand the frequency. Also, is there anything unusual about your setup...

Sorry about this. Are you getting captchas with every page load? Every session? Help us understand the frequency. Also, is there anything unusual about your setup? Do you browse in private/incognito mode, clear your cookies regularly, use a VPN, have privacy-oriented browser plug-ins, etc.? Are you on a mobile or desktop device, and what browser are you using? I appreciate your help with this.

its usually when accessing mobile, at the beginning of the visit. after a break, i then need to reenter a captcha, sometimes as soon as 20-30min after the last login

VitalBrad
Posts
65
Joined
7/9/2009
Location
Tustin, CA US
1/28/2026 2:32pm
Teknik wrote:

Why the postal code and city are mandatory fields in personal information? What is the purpose of collecting such information?

You may have noticed that this info is displayed in the forum and on a user's profile. We think this gives other users context and can help build community on the site. If you're not comfortable with sharing that info, you can put whatever you want in those fields (we don't verify it).

1
sethimus
Posts
889
Joined
9/20/2014
Location
CH
2/11/2026 5:44am

plz use a different way to keep bots away, the captchas are fucking annoying 

1
Primoz
Posts
4587
Joined
8/1/2009
Location
SI
4/26/2026 11:39am

Not sure what the status with notifications is like, but if I click 'subscribe to notifications' button under a topic, I don't get them. Revisiting the topic shows I'm still subscribed. I think if I reply, I get the notifications.

VitalBrad
Posts
65
Joined
7/9/2009
Location
Tustin, CA US
4/28/2026 1:50pm
Primoz wrote:
Not sure what the status with notifications is like, but if I click 'subscribe to notifications' button under a topic, I don't get them. Revisiting the...

Not sure what the status with notifications is like, but if I click 'subscribe to notifications' button under a topic, I don't get them. Revisiting the topic shows I'm still subscribed. I think if I reply, I get the notifications.

Are you saying that you're not receiving on-site notifications, emails, or either? In your Manage Notifications settings, you have My Subscriptions set to only receive on-site notifications, so you wouldn't receive emails.

Primoz
Posts
4587
Joined
8/1/2009
Location
SI
4/30/2026 4:38am Edited Date/Time 4/30/2026 4:44am

I'm talking about email notifications. I mostly get emails if I reply to a topic. If I only click subscribe, I don't get them.

EDIT: I see the setting now, changed it to have it on e-mail as well.

Interesting that there are only 5 threads in the subscribed list, the ones I didn't reply, but I clicked to notify me of new posts. For all the other threads where I'm active, where I'm also subscribed (at least the button at the end of the thread says so) and am receiving the e-mails, those threads are not on the list.

AgrAde
Posts
206
Joined
5/21/2015
Location
AL US
5/12/2026 11:15pm

I'm unable to update my personal information because in order to save the changes on that page, I need a valid phone number. Why do I need a valid phone number? Can I please not need one?

Primoz
Posts
4587
Joined
8/1/2009
Location
SI
5/13/2026 6:13am

FWIW I'm starting to get captchas too since this morning. 

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