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Most likely issues are 1. a misaligned derailleur hanger. Can be fixed with a hanger alignment gauge. (Does not require the wheel to be true, as suggested above -- just use a single point on the rim as reference.) Or, 2. the derailleur itself is bent. And unfortunately the most expedient solution in that case is to replace the derailleur. I recommend checking your hanger first. Maybe someone you know has a hanger alignment gauge? They're not wildly expensive & many home mechanics have them. Replacing the cable & housing is never a bad idea. Don't know how difficult it...

what 👆 says. It´s weird having the class 3 on S bikes as well. How'd you choose? Bike looks great!

I'll ask the obvious question; did Intense consider going Avinox on this project? What ultimately lead to Bosch for this bike? What are Intense's thoughts regarding the "power wars" that seem to be taking place all of a sudden due to the Avinox/DJI drive system? ...oh, and how do I get one to test? The bike looks absolutely phenomenal.

Hey John, TEAM ROBOT here. I'm curious about the new Tazer having the option for 29" or 27.5" wheels, and I'm especially curious to ask you because you've been so involved with the DH team as a mechanic and manager. And I'm asking this question as a tall person who has loved 29" rear wheels. I was surprised to see the new Tazer with the option for either rear wheel size, because ebikes are often turning into winch and plummet-only bikes, and for pure descending performance, companies and teams seem to be gravitating towards MX wheels. For instance, the Intense...

Not a suspension engineer, but curious about the leverage curve. Starting LR starts high-ish, like 3.35. That seems a bit higher than what we typically see for bikes of this travel (gut feel is 3-3.1 is most common), and the higher starting LR is more common with Cascade links & such. Was this a conscious choice given that it's an ebike, prioritizing having a very active starting suspension over pedaling efficiency?

No questions but came here to say geo, kinematics and design all look dialed!

I feel that you made the correct decision, but for a moment there it was harder to sell a Bosch equipped bike. It seems like that moment has mostly passed as reality about range, reliability, serviceability, center of gravity with an 800wh battery, legal compliance & noise came more to the forefront very recently.

I didn't know the background on Neko doing wheel size testing at Intense. Very interesting. Much appreciated!