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aaronvitalmtb Added a reply to add blocker

12/29/2015 8:51am
Okay, that's good, that was my original interpretation. We did make some design changes recently, specifically to the background (lighter color now), but that's unrelated. If you are still experiencing any ad-related issues, please let me know here and I'll take another look. Thanks.

aaronvitalmtb Added a reply to forum issues

12/28/2015 12:57pm
To clarify, you're saying that you're seeing two separate issues, one where replies to your comments are not visible on the page once you go there from your email, and the other where comments are not submitting for you when you post them? In both cases, please provide a sample page where you are seeing this, along with your computer...

aaronvitalmtb Added a reply to Flashing Bar Graph of Death

10/5/2015 5:56pm
Sent you one as well and it appeared to go though with no problems. Please PM me the troll's username and I'll check the mail logs for the message status. Thanks.

aaronvitalmtb Added a reply to videos don't load on mobile devices

7/15/2014 10:48am
Great, glad to hear. It must have been an infrequent scenario for most, since typically I hear about things like that right away. Whatever the case, it's dialed now. If you encounter anything similar again, please let me know. Thanks.

aaronvitalmtb Added a reply to videos don't load on mobile devices

7/10/2014 5:17pm
Using your tablet, please retry viewing embedded videos on the desktop version of the site, specifically YouTube, Vimeo, and Red Bull (which may or may not work depending on the embed code type), and let me know if you are still encountering issues with them. If you are, post the URL(s) here and I'll look into. Thanks.

aaronvitalmtb Added a reply to videos don't load on mobile devices

7/10/2014 11:46am
Our videos, along with YouTube and Vimeo embeds, are known to render non-Flash versions when on tablets and mobile devices. Any others may or may not work on these devices, depending on how the embed origin site handles embeds. Are you referring to a video other than ours, YouTube's, or Vimeo's?

aaronvitalmtb Added a reply to videos don't load on mobile devices

7/10/2014 11:42am
The fact that Red Bull videos play on their own site is completely independent from whether they play when embedded elsewhere, as they likely have code on their site (detecting the viewing device and determining how to render the video) that does not occur when the video is embedded in an iframe elsewhere.

aaronvitalmtb Added a reply to videos don't load on mobile devices

6/19/2014 10:47pm
frorider: What Brandon mentioned is correct - there are some third-party embedded videos that have no Flash alternative. If there are Vital videos (non-embeds) where you are seeing this plug-in message on your tablet, please post the links here and I'll investigate. Thanks.

aaronvitalmtb Added a reply to videos don't load on mobile devices

6/18/2014 4:39pm
If the device you are using does not support Flash, you should not be seeing anything to do with Flash (i.e., 'this plug-in is not supported') since it checks for it ahead of time. This URL, for example, renders with HD and Standard buttons on my iPod, Android phone, and iPad, and as a Flash player in my desktop browser...

aaronvitalmtb Added a reply to videos don't load on mobile devices

6/18/2014 11:01am
Since you mention the video pull-down menu, I'm assuming that you are viewing the desktop version of our site (www, not m) on your phone. Even so, devices without Flash should still play directly as an MP4 file when clicked. Please load this test page on your phone and send me a screenshot of the results. For example, on my...

aaronvitalmtb Added a reply to Photo upload error

1/6/2014 11:13am
1000MB, assuming that is what you meant, is massive for a photo - most videos uploaded are smaller than that. That said, glad you got it sorted Cool . I'll see what can be done about upload guidelines for photos (they already exist for videos FYI).