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aaronvitalmtb Added a reply to Can't view the videos?
6/2/2016 10:22am This is being looked into, will update here once we're able to replicate. Thanks for letting us know too.
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aaronvitalmtb Added a reply to add blocker
12/29/2015 8:51am Okay, that's good, that was my original interpretation. We did make some design changes recently, specifically to the background (lighter color now), but that's unrelated. If you are still experiencing any ad-related issues, please let me know here and I'll take another look. Thanks.
aaronvitalmtb Added a reply to add blocker
12/28/2015 6:34pm Hello. Please let me know if this issue is still occurring for you. Thanks.
aaronvitalmtb Added a reply to forum issues
12/28/2015 12:57pm To clarify, you're saying that you're seeing two separate issues, one where replies to your comments are not visible on the page once you go there from your email, and the other where comments are not submitting for you when you post them? In both cases, please provide a sample page where you are seeing this, along with your computer...
aaronvitalmtb Added a reply to Flashing Bar Graph of Death
10/5/2015 5:56pm Sent you one as well and it appeared to go though with no problems. Please PM me the troll's username and I'll check the mail logs for the message status. Thanks.
aaronvitalmtb Added a reply to videos don't load on mobile devices
7/15/2014 10:48am Great, glad to hear. It must have been an infrequent scenario for most, since typically I hear about things like that right away. Whatever the case, it's dialed now. If you encounter anything similar again, please let me know. Thanks.
aaronvitalmtb Added a reply to videos don't load on mobile devices
7/11/2014 12:40pm Thanks for the response, it appears that I've resolved the issue. Please confirm when you have a moment.
aaronvitalmtb Added a reply to videos don't load on mobile devices
7/10/2014 5:17pm Using your tablet, please retry viewing embedded videos on the desktop version of the site, specifically YouTube, Vimeo, and Red Bull (which may or may not work depending on the embed code type), and let me know if you are still encountering issues with them. If you are, post the URL(s) here and I'll look into. Thanks.
aaronvitalmtb Added a reply to videos don't load on mobile devices
7/10/2014 11:46am Our videos, along with YouTube and Vimeo embeds, are known to render non-Flash versions when on tablets and mobile devices. Any others may or may not work on these devices, depending on how the embed origin site handles embeds. Are you referring to a video other than ours, YouTube's, or Vimeo's?
aaronvitalmtb Added a reply to videos don't load on mobile devices
7/10/2014 11:42am The fact that Red Bull videos play on their own site is completely independent from whether they play when embedded elsewhere, as they likely have code on their site (detecting the viewing device and determining how to render the video) that does not occur when the video is embedded in an iframe elsewhere.
aaronvitalmtb Added a reply to videos don't load on mobile devices
6/19/2014 10:47pm frorider: What Brandon mentioned is correct - there are some third-party embedded videos that have no Flash alternative. If there are Vital videos (non-embeds) where you are seeing this plug-in message on your tablet, please post the links here and I'll investigate. Thanks.
aaronvitalmtb Added a reply to videos don't load on mobile devices
6/18/2014 4:39pm If the device you are using does not support Flash, you should not be seeing anything to do with Flash (i.e., 'this plug-in is not supported') since it checks for it ahead of time. This URL, for example, renders with HD and Standard buttons on my iPod, Android phone, and iPad, and as a Flash player in my desktop browser...
aaronvitalmtb Added a reply to videos don't load on mobile devices
6/18/2014 11:01am Since you mention the video pull-down menu, I'm assuming that you are viewing the desktop version of our site (www, not m) on your phone. Even so, devices without Flash should still play directly as an MP4 file when clicked. Please load this test page on your phone and send me a screenshot of the results. For example, on my...
aaronvitalmtb Added a reply to Photo upload error
1/6/2014 11:58am Ahhh, gotcha. Sure thing, totally welcome!
aaronvitalmtb Added a reply to Photo upload error
1/6/2014 11:13am 1000MB, assuming that is what you meant, is massive for a photo - most videos uploaded are smaller than that. That said, glad you got it sorted
. I'll see what can be done about upload guidelines for photos (they already exist for videos FYI).
aaronvitalmtb Added a reply to Photo upload error
1/5/2014 10:42pm Are you referring to photo section photos or forum photos? Or perhaps a different type?
aaronvitalmtb Added a reply to Bike Checks Images
10/15/2013 3:32pm Hmmm, strange. Well, I don't have an explanation at the moment, but I'm glad to hear you got it working
aaronvitalmtb Added a reply to Bike Checks Images
10/15/2013 12:50pm This has been tested in-house using IE 10 and FlashPlayer 11.9.900.117 and it worked fine. Please verify that you are on the latest version of the Flash Player.
aaronvitalmtb Added a reply to Bike Checks Images
10/14/2013 10:16pm Welcome. Were you able to test this?
aaronvitalmtb Added a reply to Bike Checks Images
10/14/2013 10:15pm Which version (specifically) of IE are you using? 10? Thanks.