Vital MTB Gear Club

t-stoff
Posts
45
Joined
3/27/2015
Location
GS
Edited Date/Time 11/1/2018 5:31pm
So.. no Vital MTB Club feedback?
Mine is stuck in customs, as expected. lol
What's your experience, did it met your expectations?

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Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
12/13/2017 1:03pm
Got my box a day after they shipped out (though I'm local), and I'll tell you that it's all pretty good stuff in the first delivery. Without spoiling the contents for anyone, I'll say that everything are from good brands and all items are functional. Kind of makes me wish they were monthly instead of every other, it'll be a long wait until February.
sspomer
Posts
6148
Joined
6/26/2009
Location
Boise, ID US
Fantasy
12/13/2017 1:20pm
@t-stoff, bummer about customs.
@raine - rad, glad you're stoked!
t-stoff
Posts
45
Joined
3/27/2015
Location
GS
12/13/2017 2:13pm
Thanks, I was kinda bummed, and I just wanted to know how was it hahah since I have to fight those custom guys anytime soon. thanks!
sspomer
Posts
6148
Joined
6/26/2009
Location
Boise, ID US
Fantasy
12/13/2017 2:37pm Edited Date/Time 12/13/2017 2:38pm
they only shipped out a few days ago. did you get a note from customs?
t-stoff
Posts
45
Joined
3/27/2015
Location
GS
12/13/2017 2:42pm Edited Date/Time 12/13/2017 2:43pm
Yap, I was kinda surprised it was really fast getting here. But it's there. I got this from USPS and the local service confirmed.
Your item is being processed by customs in PORTUGAL at 8:00 am on December 12, 2017.
now it comes the hardest part, well I knew (kinda) on what I was getting into, specially now during xmas, let's see if I can get away with it, after all I didn't buy a thing officially.... :|


Dirk77
Posts
6
Joined
6/14/2013
Location
Spokane, WA US
12/14/2017 4:51pm
I got mine today, pretty decent stuff. Ill wait and check back to see if others got the same stuff.
Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
12/14/2017 5:01pm
I'm pretty sure we all got the same items, at least that's how it's supposed to work.
Dirk77
Posts
6
Joined
6/14/2013
Location
Spokane, WA US
12/16/2017 3:00pm
Not sure how the red blinky light is MTB?!? Commuter/ road bike item for sure..
Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
12/16/2017 3:41pm
Dirk77 wrote:
Not sure how the red blinky light is MTB?!? Commuter/ road bike item for sure..
You've never been on an MTB night ride before? A red blinky on the seat tube of the rider in front of you gives you a reference when the dust kicks up at night
Dirk77
Posts
6
Joined
6/14/2013
Location
Spokane, WA US
12/16/2017 10:54pm
Dirk77 wrote:
Not sure how the red blinky light is MTB?!? Commuter/ road bike item for sure..
Raine wrote:
You've never been on an MTB night ride before? A red blinky on the seat tube of the rider in front of you gives you a...
You've never been on an MTB night ride before? A red blinky on the seat tube of the rider in front of you gives you a reference when the dust kicks up at night
Ah ha! Very good info. I really need a light for night rides now.
Braston
Posts
7
Joined
4/11/2015
Location
Thunder Bay CA
12/21/2017 12:51pm
Anyone else in Canada having a hell of a wait for theirs?

Mine has gone back to Louisville, KY three times from Toronto... hoping this is the last time.

Excited regardless, now it's actually a Christmas present!
Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
12/21/2017 1:09pm
Braston wrote:
Anyone else in Canada having a hell of a wait for theirs? Mine has gone back to Louisville, KY three times from Toronto... hoping this is...
Anyone else in Canada having a hell of a wait for theirs?

Mine has gone back to Louisville, KY three times from Toronto... hoping this is the last time.

Excited regardless, now it's actually a Christmas present!
...Canada Post is having major issues with package redirect and super late deliveries, sorry to say (I know this from work, we ship daily worldwide)
t-stoff
Posts
45
Joined
3/27/2015
Location
GS
12/22/2017 4:07am
Anyone received it in Germany with no problems? I think I'm changing my address to Germany, to a friend (who will resend it to me), as this guys in Portugal's customs are giving me some unnecessary headache.
Joshaz
Posts
2
Joined
12/1/2017
Location
Mission CA
12/27/2017 9:42am
Braston wrote:
Anyone else in Canada having a hell of a wait for theirs? Mine has gone back to Louisville, KY three times from Toronto... hoping this is...
Anyone else in Canada having a hell of a wait for theirs?

Mine has gone back to Louisville, KY three times from Toronto... hoping this is the last time.

Excited regardless, now it's actually a Christmas present!
Raine wrote:
...Canada Post is having major issues with package redirect and super late deliveries, sorry to say (I know this from work, we ship daily worldwide)
Mine made it to the lower mainland B.C. With no issues.
Joshaz
Posts
2
Joined
12/1/2017
Location
Mission CA
12/27/2017 10:08am
Like most of these gear club boxes( I have subscribed to many different ones) you sometime get what you paid for and sometimes curse life. I must say the toque, t shirt, marsh guard and little blinky light will get used as well as the chain lube. not to bad considering the price paid. Look forward to the next one to see if I keep my subscription. So far not too shabby vitalmtb.
t-stoff
Posts
45
Joined
3/27/2015
Location
GS
12/29/2017 7:57am Edited Date/Time 12/29/2017 7:57am
Got my box today - finally!
It took 18 days to get through customs and an extra 29 euro (34 usd).
I liked it a lot but I think I have to ask a favor to a friend and reroute the next one through Germany, otherwise these people will try again to extort some money of me.
After all, $49.95 pack+$25 $shipping and $34 customs is a tad too much. :| but anyway, worth the experience.
Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
12/29/2017 10:46am
t-stoff wrote:
Got my box today - finally! It took 18 days to get through customs and an extra 29 euro (34 usd). I liked it a lot...
Got my box today - finally!
It took 18 days to get through customs and an extra 29 euro (34 usd).
I liked it a lot but I think I have to ask a favor to a friend and reroute the next one through Germany, otherwise these people will try again to extort some money of me.
After all, $49.95 pack+$25 $shipping and $34 customs is a tad too much. :| but anyway, worth the experience.
Sucks to hear you had to pay more, but blame that on your customs office, not Vital.
t-stoff
Posts
45
Joined
3/27/2015
Location
GS
12/29/2017 11:17am Edited Date/Time 12/29/2017 11:28am
Raine wrote:
Sucks to hear you had to pay more, but blame that on your customs office, not Vital.
That would be silly, why would I do that? since the beginning of the thread I made that perfectly clear, these guys here are asses and the extort peoples money, I was aware and it would be a gamble I was willing to take. I'm just sharing my experience man. :|
Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
12/29/2017 11:53am
Raine wrote:
Sucks to hear you had to pay more, but blame that on your customs office, not Vital.
t-stoff wrote:
That would be silly, why would I do that? since the beginning of the thread I made that perfectly clear, these guys here are asses and...
That would be silly, why would I do that? since the beginning of the thread I made that perfectly clear, these guys here are asses and the extort peoples money, I was aware and it would be a gamble I was willing to take. I'm just sharing my experience man. :|
I didn't say you did... just saying, customs sucks anywhere when they do that. At least you got the package... I've heard of people getting taxed so much in other places that they just leave it at customs and call it a loss.
t-stoff
Posts
45
Joined
3/27/2015
Location
GS
12/29/2017 12:08pm
Okey, I just wanted to make it clear that I'm in no way blaming Vital for anything.
Anyway, about the customs, that's the type of thing worth sharing, I would like to hear about other parts of Europe for example, just to notice the amount of interference some states do in this type of situations. Even in terms of sponsorship's and stuff like that. My option will be rerouting the package to Germany, maybe there they are a little less picky. Don't know.
Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
1/12/2018 10:57am
Anyone who got the beanie didn't like the color?
Higz
Posts
2
Joined
2/6/2018
Location
San Diego, CA US
2/6/2018 3:43pm
I can't get the dang light to work....
Raine
Posts
48
Joined
8/9/2017
Location
Walnut, CA US
2/6/2018 4:22pm
Higz wrote:
I can't get the dang light to work....
Open it up, take the batteries out and make sure they're installed in the right direction. I thought mine didn't work either until I took a look at the instructions on the Lezyne website:

http://www.lezyne.com/downloads/LezyneFemtoY9Manual.pdf
sspomer
Posts
6148
Joined
6/26/2009
Location
Boise, ID US
Fantasy
2/6/2018 4:42pm
Higz wrote:
I can't get the dang light to work....
Raine wrote:
Open it up, take the batteries out and make sure they're installed in the right direction. I thought mine didn't work either until I took a...
Open it up, take the batteries out and make sure they're installed in the right direction. I thought mine didn't work either until I took a look at the instructions on the Lezyne website:

http://www.lezyne.com/downloads/LezyneFemtoY9Manual.pdf
yep, they're shipped w/ the batteries in backwards so they don't accidentally get turned on and drained. higz, if the light is actually defective, hit up the contact info on the letter that came w/ your box and we'll get you a new one.
Higz
Posts
2
Joined
2/6/2018
Location
San Diego, CA US
2/7/2018 8:49am
Thanks for the replies. I did remove the batteries a few times to ensure correct placement earlier. After these responses, I grabbed it again and opened it up, removed the batteries and there was a small piece of paper that was stuck on one of the batteries. How I didn't see it the other times is beyond me, but it now works. Thanks again.
sspomer
Posts
6148
Joined
6/26/2009
Location
Boise, ID US
Fantasy
2/13/2018 4:41pm
Hey all, just an update on Gear Club. Box #2 has shipped (it's pretty rad!) and we're working with a new shipper for international customers. For UK customers, we're pre-paying VAT, so you should be no longer be charged VAT or a Royal Mail handling charge. For customers everywhere else, the new shipper should help avoid customs delays.

let us know how your experience goes with box #2
Braston
Posts
7
Joined
4/11/2015
Location
Thunder Bay CA
2/21/2018 4:07pm Edited Date/Time 2/21/2018 4:32pm
Got hosed with customs fees with the new shipper. $20 customs on top of extra shipping cost to Canada plus exchange rate, equals out to about $100 for a box. Not worth it anymore...

Been fun but no way I can justify the cost!

Shout out to Will from vital for sorting out my first package from December which ended up in lost in Mexico... he made it right and sent a new first box my way no charge.

Cheers!
2/28/2018 6:21pm
There's an additional fee if i have it shipped to NY right?
bturman
Posts
2104
Joined
8/1/2009
Location
Durango, CO US
2/28/2018 6:47pm
There's an additional fee if i have it shipped to NY right?
NY as in New York? If so, shipping is just $5 for USA destinations.

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