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6/15/2020 8:49 AM

i'm still getting email notifications for threads even after i've turned them off. i've tried toggling them on/off but still no luck. any ideas?

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6/15/2020 9:30 AM
Edited Date/Time: 6/15/2020 2:10 PM

This is being looked into now, thanks for letting us know.

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6/15/2020 2:21 PM

jonkranked wrote:

i'm still getting email notifications for threads even after i've turned them off. i've tried toggling them on/off but still no luck. any ideas?

Please clarify one thing - when you mentioned turning notifications off, were you doing so by pressing Stop Notifications in the specific forum topic or by using the radio buttons here? Thanks.

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6/16/2020 5:52 AM

i was using the "stop notifications" in the threads themselves, as there are only 2 threads from which i'm receiving the emails.

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6/16/2020 9:13 AM

Gotcha, thanks. Did you happen to reply to one of those threads after pressing "Stop notifications"? If so, based on your notification settings, you would still receive a notification since "Someone replies to a forum thread after me" is enabled.

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6/17/2020 6:46 AM
Edited Date/Time: 6/17/2020 6:46 AM

in some instances no, i'd still get notifications after toggling "stop notifications" in the individual thread even without posting. i hadn't seen the notifications setting panel previously but i've since changed it. thanks for your help!

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6/17/2020 10:32 AM

Gotcha, thank you for the info (welcome too!). Please do let us know if you happen to see this issue again now that you have changed your notification settings as well, thanks.

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