First of all... something must have slipped through the cracks, because we never want to leave anyone hanging. I'm sorry if you did't get taken care of at the time, but send us a message again if there is anything we can do for you now. We happen to be using an entirely different carbon facility since the frame you owned. But even within one bike model coming out of the same exact tooling, we will adjust process and layup over time to attempt to address issues we see out in the real world. Nothing is completely static. --Sam