SRAM cassette loose on DTSWISS hub

Hi.

I was mounting a new SRAM XS1295 cassette on a wheel with a new DT Swiss 370 Hybrid hub, and I noticed that the cassette was wobbling a little at the end even with the recommended 40nm, just a milimeter or so. I have the same cassette on another wheel with a DTSwiss 240 hub and it doesn't move. The manual states that this cassette is for direct installation on XD hubs, without a spacer, so it shouldn't move. Is it normal for it to move a little or is my OCD going off too much?

Thanks

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ebruner
Posts
371
Joined
3/29/2018
Location
Tustin, CA US
2/10/2026 4:12pm

There have been a few transmission cassettes with lateral runout.  I had one that had shifting issues and it was warrantied by sram through my LBS.  

2
ballz
Posts
518
Joined
7/30/2024
Location
Ouagadougou EH
2/11/2026 10:06am

Any chance the freehub body is XD-R, not XD? I have an mtb hub with XD-R body that requires a spacer.

2/11/2026 10:38am
ballz wrote:

Any chance the freehub body is XD-R, not XD? I have an mtb hub with XD-R body that requires a spacer.

No chance. It has XD written on the hub Smile

2/11/2026 10:48am

There are a few things I'd look at if I were in this situation. One, I'd remove the cassette and put a tiny bit of grease on the freehub splines (if you haven't already) to be sure it's sliding all the way on smoothly. Two, I'd drip a little bit of low-viscosity lube around the edge of the cassette's integrated lockring -- sometimes on SRAM cassettes, that piece can be stiff or slightly binding within the rest of the cassette, and a little bit of lubrication can help it turn independently like it's supposed to. And three, once you're confident the cassette is fully seated and properly torqued, I'd try to determine if the "wobbling" is caused by play between the freehub body and hub shell, or by the cassette itself. Not sure from your description how you are feeling or observing the wobbling, or if it is lateral run-out like someone else mentioned.

I would definitely try clamping the hub in the frame like SRAM suggested. Even if it doesn't solve the problem it might help you rule out some possible variables. Hope this is helpful. 

2
jbfiets
Posts
22
Joined
1/18/2025
Location
sailsbury, NC US
2/11/2026 4:58pm

I asked the SRAM rep about this, they recommended removing and reinstalling clocked 180 degrees opposite and seeing if that resolves the issue. I have spoken with SRAM tech support as well, they don't have a specific millimeter runout that triggers a warranty. Usually it only becomes an issue when combined with a derailleur that has sloppy pivots. 1mm is ok, when it gets to 2+ it is hard to get the shifting working, at least with GX AXS.

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