All

Good shops have to adapt to a new online retail landscape, those that do have the knowledge and expertise you can't get online. But we all need to save money when we can, so we might order a fork, wheelset, frame, online then bring to a good shop for a build or install. Looks like we use both. Local shops...

You can't buy great service on the internet. That is the foundation of my small shop. I stock a good amount of parts, and if I don't have something, I order it right away. The main distributors can get parts to me in 1 - 2 days. Being a service shop, you aren't bogged down with the new bike factor...