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DANI MUÑOZ Added a reply to BE CAREFUL WITH PRIME BICYCLES

4/6/2025 10:02am
Me alegro de que tu experiencia haya sido completamente distinta a la que yo tuve. La mía fue desastrosa. Esto es un post de internet y no puedo poner todos los detalles ni todos los emails, pero me gustaría poder hacerlo. Ya ha pasado más de un año de esto, y prefiero no tener que recordarlo. Fue un trato nefasto...

DANI MUÑOZ Added a reply to BE CAREFUL WITH PRIME BICYCLES

7/31/2024 5:26am
Not a day or two, six months. And still without giving solutions. I understand that the post is long, it is a summary, but read it first. I already know the bike is good, I'm not criticizing it. And I already know that Prime will act well with other clients, which makes me happy. I tell my experience, which has...

DANI MUÑOZ Added a reply to BE CAREFUL WITH PRIME BICYCLES

6/9/2024 4:29am
Of course it’s so dissapointing. I see I'm not the only person they've ignored. I left comments on their Instagram, and it took them hours to respond. When they previously ignored 6 emails. I hope your problem is solved soon

DANI MUÑOZ Started a new thread BE CAREFUL WITH PRIME BICYCLES

3/12/2024 5:06am
Hello everyone! I write this post very much to my regret, to inform you about the treatment that this brand, described by themselves as the quintessence, give to their customers. A brand whose cheapest bicycle costs more than €7,000 I bought a Prime Thunderflash back in October and everything has been disappointment. I wanted to change the brakes, and the...
This forum thread has 11 replies.

DANI MUÑOZ Added a reply to BE CAREFUL WITH PRIME BICYCLES

3/6/2024 12:04pm
Sabéis perfectamente que lo que digo es verdad. Es más, esto es solo un resumen de toda esta historia. Una historia que dura seis meses. Donde habéis estado en muchas ocasiones sin contestar emails, donde habéis contestado cuando habéis querido y lo que habéis querido. Donde me llegasteis a mentir diciendo que me habíais llamado por telefono. Donde un ingeniero...

DANI MUÑOZ Added a comment about bike check PRIME THUNDERFLASH

2/28/2024 9:25am
BE CAREFUL WITH PRIME BICYCLES They have zero after-sales and warranty service, they do not answer emails, they do not solve problems, they do not support the warranty, they laugh at the customer
This bike check has 5 comments.

DANI MUÑOZ Added a comment about bike check PRIME THUNDERFLASH

11/14/2023 3:40pm
Cuidado con esta marca y su servicio postventa. No contestan e ignoran al cliente. No la recomiendo en absoluto
This bike check has 5 comments.