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YT USA Support & Info

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8/31/2017 5:36 PM

Falcon wrote:

This relates to the question above regarding the 2018 models.... sort of.

If someone wanted a 2017 model that is currently ...more

Yup, you'll have to wait until 2018's are released in January, and given their popularity I'd put an order in quick so you can get in one of the first shipments. I'm planning on getting a 2018 Pro Race as soon as they're available to order.

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8/31/2017 7:31 PM

Falcon wrote:

This relates to the question above regarding the 2018 models.... sort of.

If someone wanted a 2017 model that is currently ...more

nickb01 wrote:

Yup, you'll have to wait until 2018's are released in January, and given their popularity I'd put an order in quick so you can ...more

Do you think 2018 capra is all new or not?

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12/2/2017 3:45 PM

Photo

As of December 1, 2017, Cam Zink and crew are no longer the YT distributor within the USA.

Below is the official press release from YT announcing the change. In it, they say Cam Zink will remain with YT Industries as an athlete and continue to contribute to the business as part of the YT family.
______________________________________________

YT USA – Change of Business Structure

We are pleased to announce a structural change in the distribution strategy of YT in the USA. Instead of going through a service and distribution partner, our subsidiary YT Industries USA Inc. will be running the US business as of the 1st Dec, 2017.

This means we can now fully implement our European direct sales strategy in the USA, offering several advantages for US customers, such as more attractive pricing, improved service and increased availability of bikes.

The new Head Office of YT Industries USA Inc. is based in San Clemente, California.

We would like to take the opportunity to thank Cam Zink for his support in running a service and distribution center in Reno for us over the last 3 years. Cam will remain with YT Industries as an athlete and continue to contribute to the business as part of the YT family.

We are looking forward to delivering even more #GoodTimes to the USA.

About YT Industries

In 2008, CEO Markus Flossmann founded YT with the aim of building competition-ready, affordable dirt jump and slopestyle mountain bikes for talented young riders. After nine years, the product range includes high-end downhill, enduro, and trail bikes, which are regularly awarded with prestigious prizes. The secret of success: high quality products, fair prices, the direct selling method which eliminates the profit margins of middlemen, an unmatched reputation and last but not least, a team of world-class riders like Cam Zink, Andreu Lacondeguy, Aaron Gwin and Brett Tippie who are all part of the YT family.
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12/2/2017 6:05 PM

For us Capra owners, this totally blows. I bought the bike because of them

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12/2/2017 10:45 PM

Interesting. Seems to me this hurts their street cred. Might as well buy a canyon or one of the other brands with the same business model.

Curious to see how long he really stays on as an athlete... and the rest of the yt mob for that matter.

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12/28/2017 2:00 PM

Is it possible to preorder the 2018 yt Capra's?

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4/29/2018 11:11 AM
Edited Date/Time: 4/29/2018 1:35 PM

Has YT USA considered bringing a fleet of demo bikes to the Wydaho Bike Festival, and other bike festivals across the US?

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10/7/2020 1:29 PM
Edited Date/Time: 10/7/2020 1:31 PM

So I have a 2019 Tues (purchased may 2020 new from YT) and where the rear shock bolt mounts into the frame, the frame cracked. Warranty started off very nice and quick but I have been waiting on my replacement part for 5 MONTHS!! literally missed the entire summit season. I have been emailing them throughout this whole process and they are very nice and reply quickly but 5 months and counting is really not cool im so bummed! What do I do? I bought a brand new bike and cant even ride it. Im so bummed on YT that im not even stoked on my new bike now it just frustrates me looking at it! What do I do?

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10/7/2020 1:41 PM

rockchomper wrote:

So I have a 2019 Tues (purchased may 2020 new from YT) and where the rear shock bolt mounts into the frame, the frame cracked. ...more

Buy a new frame and when you get the warranty from YT fix it and sell the YT. I had a Capra and literally got rid of it because I was afraid something would go wrong and I'd be in your shoes. So many stories similar to yours surrounding YT. Sketch

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10/7/2020 1:57 PM

Mtbforlife4 wrote:

Buy a new frame and when you get the warranty from YT fix it and sell the YT. I had a Capra and literally got rid of it ...more

I wish I was in a good enough financial position to buy another frame. At this moment I dont think ill buy YT ever again and I would advise everyone else to stay away aswell. I really hope they are a good enough company to try and make this up to me somehow but I dont have high hopes from what Ive heard this is common with them. What really sucks is i bought two one Tues for me and one for my wife! Am I able to do anything else besides buy a new frame?

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10/7/2020 3:33 PM

rockchomper wrote:

So I have a 2019 Tues (purchased may 2020 new from YT) and where the rear shock bolt mounts into the frame, the frame cracked. ...more

Mtbforlife4 wrote:

Buy a new frame and when you get the warranty from YT fix it and sell the YT. I had a Capra and literally got rid of it ...more

rockchomper wrote:

I wish I was in a good enough financial position to buy another frame. At this moment I dont think ill buy YT ever again and I ...more

How badly is it cracked? Just send it, it's on the rear of the bike if it completely blows up you'll survive. It's not like the headtube snapping off.

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