If you own a FOX FLOAT X2 shock, this is important info to note. Contact FOX or your local bike shop for more details.

UPDATE: Approximately 7,000 units are affected. Of those, FOX has received seven reports of the shock absorber outer sleeve rupturing. No injuries have been reported. Visit this link for complete recall information and procedures.

"Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair."

—bturman
PRESS RELEASE

​FOX Recalls Some FLOAT X2 Shocks Due to Potential Failure Hazard 3

SCOTTS VALLEY, Calif., October 12, 2016 (GLOBE NEWSWIRE) -- Fox Factory Holding Corp. (NASDAQ: FOXF) (the “Company”), today announced the filing of a voluntary recall for certain bicycle FLOAT X2 shock absorber products due to a potential failure hazard.

Consumers should immediately stop using this product unless otherwise instructed. Retailers, distributors, and OEM customers should hold this product and stop sales and distribution until further instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Photo by Johan Hjord / Vital MTB

FOX has learned that under certain conditions, some bicycle FLOAT X2 shock absorber air sleeves can rupture due to the increase in internal air pressure which occurs during shock absorber compression. In response to this information, FOX has filed a Section 15(b) report with the U.S. Consumer Products Safety Commission (CPSC) requesting the CPSC’s permission to conduct a voluntary recall of all Model Year 2016 FLOAT X2 bicycle rear shock absorbers and certain Model Year 2017 FLOAT X2 bicycle rear shock absorbers. The shock absorbers subject to this voluntary filing were shipped on or before September 9, 2016 and DO NOT have a “250 psi max” label directly under the air fill boss on the outer sleeve. FOX is currently working with the CPSC to determine the scope of the voluntary recall and other details, including the remedial plan. A more comprehensive notice issued by the CPSC should be forthcoming in the near future. Meanwhile, if you are a reseller and have the subject rear shock absorbers in stock, please stop selling them immediately.

FOX believes that this voluntary recall will not have any material adverse effect on its financial results or current financial guidance.

If you have any questions or comments regarding this announcement please contact FOX Toll-free: 855-360-3488 (M-F, 8am – 5pm, PT).

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3 comments
  • chrisingrassia

    11/2/2016 11:41 AM

    SEVEN reports?!?!?!

    Oh brother. Some tools out there apparently not reading directions, putting in 7 spacers and pumping it up to 350psi likely ruined this for everybody.

  • chrisingrassia

    10/13/2016 6:25 AM

    My 2016 model does not have a "Max PSI" sticker anywhere on it, and the Float X2 tuning guide that came with my shock has step 1: "do not exceed 300psi, the maximum Float X2 air pressure!"

    I guess I'll remove this from my bike for now. Yet another reason to go coil.....

  • liquidSpin

    10/13/2016 4:45 AM

    They should also recall their elite series 2016 Fox 34 series as well. It might not effect everyone but it's still a concern. The issue is the damper or something else internal is not allowing the fork to disengage between climb, trail and descend modes.

    This is only an issue if you use a remote to change between modes. I found out that there are many people like me who are having the same issue. This could be potentially dangerous for the rider.

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