Added reply in a thread Bike Checks Images 10/15/2013 3:32 PM
Hmmm, strange. Well, I don't have an explanation at the moment, but I'm glad to hear you got it working
Added reply in a thread Bike Checks Images 10/15/2013 12:50 PM
This has been tested in-house using IE 10 and FlashPlayer 11.9.900.117 and it worked fine. Please verify that you are on the latest version of the Flash Player.
Added reply in a thread Bike Checks Images 10/14/2013 10:16 PM
Welcome. Were you able to test this?
Added reply in a thread Bike Checks Images 10/14/2013 10:15 PM
Which version (specifically) of IE are you using? 10? Thanks.
Added reply in a thread Bike Checks Images 10/1/2013 11:12 AM
Thanks for the info. Unfortunately, I do not have a copy of Windows XP around to test. I did test, though, using Firefox 24.0 (latest version on Windows 7), and when I did, clicking on the Add Photos worked fine, opening a window to select files for ... more »
Added reply in a thread Bike Checks Images 9/30/2013 8:33 PM
Hi seven7, I'll do my best to help you out here. Which version of Windows are you on and what browser are you using? Once I have this info, I'll attempt to replicate.
Added reply in a thread lost publish button for video 5/28/2013 9:56 AM
There isn't a publish button for this video - it auto-published when it was done encoding: http://www.vitalmtb.com/videos/member/Team-Zero-Gravity-Las-Vegas,21071/Naz0,1196
Added reply in a thread how to delete bike check / access denied 5/17/2013 1:50 PM
Please try again, it's fine now.
Added reply in a thread how to delete bike check / access denied 4/5/2013 6:36 PM
This has been resolved. Thanks for the heads up.
Added reply in a thread Guidelines for adding video? 1/22/2013 4:49 PM
You pasted "http://www.youtube.com/watch?v=EeynKwxZFo8" as embed code, which it is not - that is the URL to the page on YouTube. The embed code on that page can be obtained by going to the page, clicking Share, then Embed, which gives you iframe code. ... more »
Added reply in a thread Mark and Reece 1/7/2013 11:29 AM
I'm sorry to hear that. Let me know how things go when you upgrade your computer. Thanks.
Added reply in a thread Mark and Reece 1/5/2013 9:43 AM
We just launched an updated video player, so this is likely more than a lucky streak for you - it should be (ideally) gone for good. Please let us know if you see anything of the sort again. Thanks!
Added bike check My Trek 10/5/2012 9:14 AM
Added reply in a thread Mark and Reece 9/18/2012 9:57 AM
Are you referring to videos from us or videos embedded from places such as YouTube or Vimeo?
Added reply in a thread Mark and Reece 8/8/2012 10:39 PM
Should be fine now (fixed earlier today). Was a totally different issue than before.
Added reply in a thread Mark and Reece 7/11/2012 11:36 AM
It sounds to me like you don't have enough resources on your computer to play the video. Try setting HD to Off in the upper-right corner of the video player and let me know if that helps things. You can do this on any Vital MTB video and the settings ... more »
Added reply in a thread Mark and Reece 6/15/2012 4:05 PM
Do you have a link to the video page? I do not see a video with a title containing the word "Reese".
Added reply in a thread Fave. co's page? 4/2/2012 10:58 AM
Please log out, log in with "Remember Me" checked, close your browser completely (use File > Quit, not just File > Close if on a Mac), re-open the browser, and go back to this site. You should still be logged in. I've verified this works on all ... more »
Added reply in a thread Fave. co's page? 4/2/2012 9:53 AM
Please let me know if you see this happen again after you log in next. Thanks.